How UCHealth’s patient technology technician reduced RN workload
|About the webinar
Leaders at UCHealth saw nurses were spending too much time troubleshooting technology issues, a task outside their primary scope of practice. To alleviate this situation, the health system introduced a new patient technology technician (PTT) role to handle tech-related problems.
This new role allowed nurses to redirect their efforts away from tech malfunctions and back to their essential role in patient care, ultimately enhancing both nursing retention and satisfaction. Join us to discuss the creation and implementation of this role with Amy Hassell, Chief Nursing Officer of Virtual Care at UCHealth.
Things you'll learn:
- How technology-related challenges can overburden nurses
- How UCHealth created a new role to support the nursing care team
- How new support roles can enhance nurse job satisfaction and patient care